On Candy Crush Soda Saga the bear will not go through the straw to the next screen. Why??

I'm sorry your having this issue have you tried the troubleshooting steps?

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

Updates: Make sure you have the latest game and device updates

Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.

Connection: Try to connect to a WiFi connection instead of using cellular data

Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

Just so I can get you help can I get some information?

1. 📲 Device and Operating System version
2. 🪪 Player ID
3. 🕹️ Game Version
4. 📸 Screenshots if possible!

This will be very helpful when and if the troubleshooting steps does not resolve the issue with getting you help 🤗