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I have been unable to purchase any help items in any of my games on Facebook, most recently Candy Crush Saga.
Still unable to purchase help items or go shopping in the store. Any updates.
Can't buy the help items now. On the bottom of the page of the game. Frustrating. Been that way a few days now.
its happening again as of yesterday
Its happening again.
HELLO??? PLEASE ADVISE WHY I (OR OTHERS) CAN'T BUY COINS!!! YOU'VE GOT TO BE LOSING MONEY ON THIS BALONEY!!! PLEASE FIX IT!!!!
WHAT IS THE PROBLEM KING??? PLEASE FIX IT!!!
I CAN'T EITHER!!! DID YOU GET ANY HELP???
I have been having this problem for over a month!! I can't buy coins on any of my games ie Candy Crush, Jelly Juice, Candy Crush Soda
@avondolly19 in that case please wait for sometimes to let them fix the problem. I think Meta sites are updating their apps and websites which is why the sites are now under progress. Hopefully it will be resolved soon.
I have the same problem!
Yes, I am as well on Candy Crush. I have a full piggybank and want to buy it for $2.99, a good deal. When I hit buy, it just pops up with a message: There was a problem, try again later. Has been going on for several days. I am playing on a Windows home computer.
Hello @sguerra47 sorry to hear about it. Could you please check back again and see if you can purchase in games, if you will find again issues please get in touch with Help Center or Support team to get a better assistant. Thanks
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Why can't I receive lives from My friend
Can you help me?
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…