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I have been trying to log in to the desktop application with Facebook for about a month, when I log in it stays at the login and never logs in, this error has not allowed me to recover the progress, I would appreciate a prompt solution to my problem
Hello @Cesar_26 🤗 Welcome back to the King Community!
My apologies for not able to get back to you till now!
Thank you for your screenshot, I could understand the issue you are experiencing! This is not an issue on your side or on your device, but it is affecting some players for some reason! King team is aware about this issue and they are investigating it!
But, until then, all you can do is to log into the game through King account or use a mobile device or Facebook browser to play your game!
Even-though the computer screen is big and convenient for us to play, mobile devices have more features than Windows 10 and Facebook! Some lucky players have a chance to watch Ad videos which give extra boosters, and also extra moves at the end of the level! Mobile game Apps also have extra features like Sweet Cinema, etc.,
Please let me know if there is anything else I can assist you with🍫🍫
When sending the data, it does not proceed to the start of the session and the recovery of the data by Facebook, it only empties the password data and does nothing else
*Edited by CM:⛔️ That’s too much personal information. For your own safety and protection, do not share your email address (seen in picture) - Our House Rules
Hello @Cesar_26 🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game! Can you please post a screenshot of the error message you are seeing when you try to log in?
Please reply by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
