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⛔ Game not saving progress/synching between devices - (Edited by CM: A Fix is on the way)!
Answers
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Here are The attachments of iPhone 7 ( Reach level 17990) , IPhone 12 Pro Max ( level 17982 ) & IPad ( at level 17977 only ). Before that I hv no issue to sync among 3 devises.Kindly help rectify this issue .
pls help to rectify this issueThank you
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Hello again @charrine🤗
Thank you for providing the screenshots from all your devices! I will pass these on to our Community In-charge!
Except for Community In-charge team, all of that help out here are just players like you! As I mentioned above, this issue was reported to the Studio team and they are investigating it. If I have any updates from our Community Team, I will get back to you.
Thank you for your patience and understanding🙏
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Exactamente igual que tú. No pasan del 17976 mientras que en el móvil he avanzado cino niveles más. Por favor....solucionar ésto!!!
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Eso sí, si utilizas lingotes, te los quita en todos los dispositivos!!!!! Solucionarlo por favor!!!!
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Yes I have but also have seen loads of comments that the same thing is happening to alot of people, there is obviously a glitch at their end
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Thank you for sharing this Charrine!
One more thing, can you please let us know which game app version you have installed on each device? Also, make sure to update the game app if there is a version available 😊
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Hello @coonflake🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Can you please tell me which level you are at and how many devices you are using to play the game? Can you please post a screenshot of your game map from all your devices?
To post screenshot(s), tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫0 -
*Edited by CM: 😳 You seem to be lost and in the wrong thread! Please keep it in topic - Our House Rules
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I am on level 17990, completed all levels & on star tournament on my laptop but on my phone its not synching & showing as level 17977
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Hello everybody!
I wanted to let you know that I have passed on your feedback regarding the levels not getting synced 🫡
There will be a release tomorrow around 14:00 CET time, please let me know if the game is back on track after the release and if not, we will investigate further 🤔
Thank you for your patince all 🙏
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