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Season pass

amyjo13
amyjo13 Posts: 1

Level 1
in Support

When are you going to give us our money back for the season pass we paid for and that you discontinued?

Answers

  • kiara_wael
    kiara_wael Posts: 156,842

    Hi and Welcome to the King Community

    Thank you for the feedback This issues is being investigate for more info here

  • christinewupp
    christinewupp Posts: 9,786
    edited November 27
    https://community.king.com/en/candy-crush-saga/discussion/477646/season-pass

    You won't get your money back but you should have received boosters into your game for the tiers you had unlocked when you paid for the gold pass. To get this you would need to make sure you have updated the game.

    If you are unhappy with this I would suggest you do ask for your money back but you have to ask the agent that deals with your money transaction for a refund, such as Apple of Google Playstore, King don't hold your payment details.

  • Peter_Tornaros
    Peter_Tornaros Posts: 2,186

    The Gold Season Pass is a perfect example of how out of touch the Games Studio is with players @QueenB @PummyRaj

    Who in their right mind, especially top level players, is going to pay $4.99 to get a game where the booster prizes feature 4 levels with timed boosters.

Hey! Would you like to give us your opinion?

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