Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Hi! My table to will not connect to the game and won't sync with my phone.
It won't let me use my lives or collect my trophies or winnings, please help
Sign in or register to leave a comment and join the conversation.
thanks for replying. There is no error message. It says it’s connected to the internet but will not let me use my lives or collect rewards. I’m send a picture of my mail (lives) that will not open and I can not connect to the App Store.
All it does is spin and won’t connect.
Thank you
Hello @cartchristi9🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
When did the issue start?
Which device are you using to play the game and which version of the App do you have right now?
Do you see any error message when you try to collect the rewards? Did you happen to take any screenshots? If not, can you please try and take some screenshots and share with us?
Please reply by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫