Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Rewards, gold, earned and used are synced but not the level.
Hi @SeesAlmonds🤗
Thank you for replying back and providing screenshots!
This is not a glitch with your devices, but an issue with the game itself! There are other players that are experiencing same glitch! Even though they win # 18000 and progress even more levels, some glitch is bringing them back to 17,976!
This issue was reported and the game Studio is working on the issue. Please keep an eye on the updates on 👉️ THIS Thread 👈️
NOTE: Please do not reinstall the game (on any device), as it will not resolve the issue!
Thank you for your patience and understanding🙏
as you requested. Attached is a screenshot of my game map from all devices
Hello @SeesAlmonds🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Which level are you at? Can you post screenshots of your game map from (all) your devices?
Please reply by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
New here? Sign in or create an account to join the fun.
Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…