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My mobile data and wifi is on but still I can't access the store. Why?

WWhy

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https://community.king.com/en/candy-crush-saga/discussion/comment/3222536#Comment_3222536

Samsung Galaxy and the version of game is 1.292.1.2

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https://community.king.com/en/candy-crush-saga/discussion/comment/3222536#Comment_3222536

Samsung Galaxy and the version of game is 1.292.1.2

https://community.king.com/en/candy-crush-saga/discussion/480110/my-mobile-data-and-wifi-is-on-but-still-i-cant-access-the-store-why

Hello and Welcome to the King Community🤗

I am sorry to hear about the issue in your game!

Can you please tell me which device you are using and which version of the game App do you have right now?

When did the issue start? Are you experiencing issue only with the App Store? Are all other aspects working fine?

Do you see any error message when you try to connect to the store?

To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of comment box🍫🍫

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