Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Any information on connection issues? (Edited by CM: Under Investigation)!
Answers
-
With so many of us unable to play they had better fix it fast or they will lose us forever.
1 -
Ich habe das gleiche Problem. Seit drei Tagen wählt sich das Spiel nicht in den App-Store ein, obwohl mein Smartphone online ist. Auch die Freundesliste kann ich nicht anwählen. Was ist da los?
1 -
eigenartig, bei mir hat es auch am 12. Dez. angefangen und geht bis jetzt nicht mehr
ich habe es auch neu install gemacht, jetzt geht gar nichts mehr, handy zu 100 Prozent ok, android tablet nichts, alles weg am tablet
1 -
Im having an issue too
1 -
non riesco a sincronizzare il gioco con Facebook né con il mio account King pur inserendo email e password giusti.
1 -
I play Candy Crush and also Blossom Blast, both games lost their Internet connection about 3 days ago, and it's not anything caused by my device - Android tablet - as other apps and programs are connecting perfectly. I have forced stop, restarted etc., but they remain in offline mode only. I play on this device only and save my progress using my King account.
This issue needs a fix or you'll lose a lot of players!1 -
issue is still occurring. Any idea when it will be fixed?6
2 -
Still no connection to any of the King app games on my android tablet. 4 days plus and counting!
0 -
Hello @JoolzyNnnn and @TonyS79🤗 A Warm Welcome to both of you to the King Community!
I am sorry to hear about the issue you are experiencing in both your games!
We have reported this issue to our Community In-charge team and waiting for a response!
Please bear with us till we get back to you🙏0 -
Hello again @JoolzyNnnn and @TonyS79🙋♀️
Can you please tell me which device you are using to play the game - what is the make & model?
Which version of the game App do you have right now?
Do you see any error message when you try to connect to the game? If so, can you post a screenshot of that error message?
Please post your screenshot by tapping on the 2nd icon located in the bottom left corner of the comment box🍫🍫
1
