Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi Windo171, sorry for the delay in responding but thank you for writing us here at King Care. To qualify for the reward, you must have been in the top 3 on the Leader Board at the exact time when the challenge finished. It cannot be at any point during the event. When it ends, you will be able to see where you ranked and then the rewards will be paid out. If you didn’t wait until the event ended, then you might have been bumped down in the rankings by others who played to the end. Please keep this in mind for future challenges! If you were in the top 3 when the event ended and you didn’t get your reward, please post your question here: https://care.king.com/contact
I agree. I have been in the top 3 many times over the past few months when Sunday comes around, but I have never won a prize. Just what is the prize, and how is it given out?Hi Windo171, sorry for the delay in responding but thank you for writing us here at King Care. To qualify for the reward, you must have been in the top 3 on the Leader Board at the exact time when the challenge finished. It cannot be at any point during the event. When it ends, you will be able to see where you ranked and then the rewards will be paid out. If you didn’t wait until the event ended, then you might have been bumped down in the rankings by others who played to the end. Please keep this in mind for future challenges! If you were in the top 3 when the event ended and you didn’t get your reward, please post your question here: https://care.king.com/contact
Hey guys, thanks for writing in this message but your responses are getting lost in here. No one is going to see them and I only saw them because I responded to the original message. If you win at any time on any of the challenges, please do a print screen and then start a brand new message uploading the print screen so that shows as proof that you were the winner. A King Admin can go into your account to verify if you got the rewards or not but please start a new message.