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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I haven’t been able to play game for 2 days. My screen is froze and grayed out.
Gra przez FB. Ekran zamraża się. Nie da się grać
Hello, tapping didn’t work. Thank you for trying to get it taken care of. Have a good day.
Hey there @Cooper2015 . Hope you're doing well, thank you for providing your Core ID. I've already passed it onto our team so they can work their magic and hopefully fix the issue for you. Now all I need from you is to please follow the steps below. Do bear in mind that this is a temporary workaround to help you get back to playing, however this is a manual workaround so we will need some days to implement it in your game (hence why we need your Core ID):
Thanks in advance and have a great day!
Thank you!
Thank you, Cooper🤗
I will get back to you if our Game Experts' team need any other details!
Happy Holidays🎄❄️
Hi, thank you for getting back to me. My ID is 6879414259. Glad I didn’t try to reinstall.Thanks again!
Hello @Cooper2015🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
I am glad to hear that you did not reinstall your game, which is a smart decision🌟 Since the issue is not on your side, deleting the App will not help and does not resolve the issue!
This issue is being investigated by the King team, but the fix is taking longer!
Thank you for providing the details of your device. Can you provide your game ID number as well? If you do not know how to, please check 👉️THIS Link👈️
Hope to talk to you soon🎄❄️
I play on iPhone 16 pro max. Never had an issue through the years. Game is still frozen.
It’s frozen on map screen to start a new level. I’ve tried everything but deleting. I don’t want to lose all my stuff.
Hi and Welcome to the King Community
Thank you for report it, Which device are you play . Is same issues like this?
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To get gold bar I have been asked in Gold Chocolate Box to pass 13 level with 3 yellow star is not understood. Is it passing that level by any number of hits or passing in single hit. Thanks
por qué si gano booster en la caramelada no aparecen en mi casillero ? Ocurre desde hace unos meses
cela fait très très longtemps que je suis sur cette partie que je n’arrive pas à passer, vous m’avez déjà donné des vies illimitées, enfin pdt 1 h, mais ça ne m’aide pas du tout, il faudrait pleins de combos pour achever les derniers carreaux qui restent
Bonjour, le niveau 20878 est infranchissable pour moi , plus aucun bonus disponible, l editeur veut il me faire partir ?
i cannot collect chocolate box and why there is not any ad to play & its only show’s connection issue
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
