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Weekly Contest Levels Not Counting - (Edited by CM: Under Investigation)!

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Answers

  • Courtney1990
    Courtney1990 Posts: 2,048
    edited November 2024

    Ok

  • LoriDelPizzo
    LoriDelPizzo Posts: 1

    Level 1

    I just won 4 games in a row but didn’t get credit for them

  • itr393
    itr393 Posts: 1

    Level 1

    I have been playing this game for over 10 years and last night I won over 20 levels and only 12 showed. This isn’t right.

  • erock2031
    erock2031 Posts: 13

    Level 2

    Yes this is so true I have been having this issue for a long time also and posted comments and even sent out emails and still no answer ¿???¿?

  • lhajahmdmhmd97
    lhajahmdmhmd97 Posts: 12

    Level 2

    لم نحصل على مسابقات اسبوعيه

  • Nazia1843
    Nazia1843 Posts: 42

    Level 3

    Game Still Freezing on Weekly Contest Reward

    Hello Candy Crush Support Team,I previously reported an issue where my game freezes when I try to claim my Weekly Contest reward. I have followed the troubleshooting steps you recommended, but the problem still persists.

    Here are the additional steps I have tried:

    Checked for and installed any game updates

    Tried switching between Wi-Fi and mobile data

    Logged out of my account and logged back in

    Ensured my device software is up to date

    Attempted to play on another device

    Unfortunately, none of these steps have resolved the issue. I am still stuck on the reward screen, unable to proceed.

    Could you please investigate this further or provide a solution? I have attached my previous screenshot for reference.

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