Weekly Contest Levels Not Counting - (Edited by CM: Under Investigation)!

erock2031

Still not adding my won levels to the weekly contest.

erock2031

Just won an entire race and the adventure path. And it did not add my levels it only added a few i was at 21 now I'm 25 it should be 36 . Still no answers 😕 😪????????

Deryck

@QueenB That's not the only thing not counting. My "Current login streak" on the Player Card has displayed the same number for multiple days despite opening the game every day.

Could it be the game's counter system is broken all around?

erock2031

I know and no one doing anything about it ??¿

erock2031

Yes I'm in a race still at 31 and just passed 5 more levels and it's still 31 . Why howcome ¿????????

mel21

User ID:10502803092 Has the studio any intention of fixing the weekly contest as they have had 3 weeks already. How much time do they need

QueenB

Hi everyone,

Thanks so much for your patience with the ongoing Weekly Contest issue.

We know it's frustrating that levels aren't counting, and we understand how important this contest is to all of you. The studio is actively working on it, but the fix is taking longer than expected due to some technical complexities.

We’re sorry for the delay and will share any updates as soon as we hear more from the team. Thank you all for hanging in there with us, and please know that we’re doing everything we can to get this resolved for you.

Keep an eye on this thread for updates 🍬

Dirk_Whittemore

Levels are still not counting. This has been going on for about two months. Either passing levels doesn't count on the scoreboard, or when a level is not passed it takes me back a level. When it's halfway working, it takes passing three levels to go up one on the scoreboard.

TT268

https://community.king.com/en/candy-crush-saga/discussion/comment/3185679#Comment_3185679

I'm having the same issues. It's been going on for a couple of weeks.

patricia46

we should be getting some free lives for all the wins not being counted. Why play the game? Very frustrating. Didn’t really receive an answer other than your investigating it!