I got no credit for 2 Digital gift cards.

Kittyfuzz · January 6

I order 2 digital gift cards from Microsoft. I followed the instructions to redeem them on shop.king.com , but I never received any credit to my game. My E-mail and password match the Candy Crush app.

kiara_wael · January 6

Hi and Welcome to the King Community

Please check this page for more info Here

https://community.king.com/en/blog/kb/articles/2405-gift-cards-faq-candy-crush-saga-and-candy-crush-soda-saga

Kittyfuzz · January 6

I can't find my rewards anywhere.

PummyRaj · January 7

https://community.king.com/en/candy-crush-saga/discussion/482501/i-got-no-credit-for-2-digital-gift-cards

https://community.king.com/en/candy-crush-saga/discussion/comment/3237686#Comment_3237686

Hello @Kittyfuzz🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue with the Gift Card in your game!

While adding the gift cards, did you make sure that you chose Candy Crush Saga game? Do you remember receiving any error message or such?

Kittyfuzz · January 7

No

PummyRaj · January 8

https://community.king.com/en/candy-crush-saga/discussion/comment/3237855#Comment_3237855

Thank you for replying back @Kittyfuzz🤗

Let me find out and get back to you❄️⛄

I got no credit for 2 Digital gift cards.

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