Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
all the posts I've seen are the same, but there is no way to actually log into your king account on the king website. You can only log into the community site. So how do i move my game progress from my facebook account to my king account?
I play multiple king games and none of them save my progress when I log out of Facebook and into my King account.
Thank you for replying back, Amy🤗
Do you remember which level you were at when you log in with your Facebook account?
My game user ID is 1193832866.
Hello @IndyAmy🤗 A Warm Welcome to the King Community!
I am sorry to hear that you lost your game progress after logging into King account!
Can you please provide your Game ID number? If you need help, please check 👉THIS Link👈
I still can't find a solution to this issue. It seems crazy that once you log in with Facebook you are just stuck with it forever.
I already did that. When I log out of Facebook and into king, it starts me at level 1 again.
Hi @IndyAmy , I understand your are trying to synch from your Facebook to your King account.
First, please note that your accounts must be individuals accounts not previously synchronized with other accounts in order for these steps to work.
From the device on which you usually play and already logged in with Facebook, please log out of your Facebook account from the profile menu and register for a King account if you have not already done so.
Now, log in to your King account using the option "Log in with email" and you should find that the progress from your Facebook account has carried over automatically.
If this does not help, we will be happy to get you going but instead could you please Contact Support directly so try to best further help.
Have a sweet day!
New here? Sign in or create an account to join the fun.
[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
