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Hey there!
I would like to ask for some help linking my progress of my Facebook account to my new King account on Candy Crush, if possible!
Not really sure what exact information is needed, but thank you for the help in advance!
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Ah, thank you, you are awesome! I will do that!:D
Thank you both again!
Hello @alrighdan I have followed the steps suggested by @PummyRaj and this is the screen I get:
There are several options here you could choose, none of which seem to directly offer a solution to your problem. However, you will see the "Still need help? contact us" option at the bottom of each of these pages, so I suggest you contact Support by using this option. They will send you an automated email which will hopefully get followed up by a real email from a helpful Player Support worker within a few days.
Thank you! I have already created a King account, however I could not find an article about syncing the Facebook data to my King one:(
Thank you for replying back @alrighdan🤗
Since you are using a mobile device, I would suggest you to check the steps provided in the Help Center in the game. To access Help Center ⬇️
If you need further assistance, please let me know!
Stay warm❄️🏔️🧣
Thank you for the quick reply!
I am using my IOS phone device to play and I have already created a King account. The latter mentioned King account is the one I would like to continue playing on.:) All my previous progress was on my facebook account. I hope I have managed to give a good enough answer, thank you again!
Hello @alrighdan🤗 A Warm Welcome to the King Community!
I will definitely be able to help you with your requirement!
Can you please tell me which device you are using to play the game?
Did you already create a King account that you are playing the game with OR are you playing the game with Facebook account?
Please reply by typing below❄️🏔️🧣
