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Please help me link my Facebook account to my King one!:)
Answers
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Hello @alrighdan🤗 A Warm Welcome to the King Community!
I will definitely be able to help you with your requirement!
Can you please tell me which device you are using to play the game?
Did you already create a King account that you are playing the game with OR are you playing the game with Facebook account?
Please reply by typing below❄️🏔️🧣
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Thank you for the quick reply!
I am using my IOS phone device to play and I have already created a King account. The latter mentioned King account is the one I would like to continue playing on.:) All my previous progress was on my facebook account. I hope I have managed to give a good enough answer, thank you again!
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Thank you for replying back @alrighdan🤗
Since you are using a mobile device, I would suggest you to check the steps provided in the Help Center in the game. To access Help Center ⬇️
- Click on the Pink Cogwheel (Gear icon);
- Click on the ? icon (in Settings window);
- You will enter the Help Center;
- Scroll down a bit until you see "Game Progress" and click to open it;
- You should find an article about creating the King account as well as syncing the game.
If you need further assistance, please let me know!
Stay warm❄️🏔️🧣
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Thank you! I have already created a King account, however I could not find an article about syncing the Facebook data to my King one:(
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Hello @alrighdan I have followed the steps suggested by @PummyRaj and this is the screen I get:
There are several options here you could choose, none of which seem to directly offer a solution to your problem. However, you will see the "Still need help? contact us" option at the bottom of each of these pages, so I suggest you contact Support by using this option. They will send you an automated email which will hopefully get followed up by a real email from a helpful Player Support worker within a few days.
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Ah, thank you, you are awesome! I will do that!:D
Thank you both again!
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