Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
candy crush screen is frozen on the chocolate box. Can't play game
Sign in or register to leave a comment and join the conversation.
Hello @Jackie.wolfe1🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game! How long has this been going on?
Are you using a computer and Facebook browser to play the game? If so, all you can do for now is to close the browser and restart the game again (same with mobile device too)!
Try to clear the Cache/Cookies, which could work temporarily!
Please wait till the King team fixes the issue on their side. And, do not delete your game as there is no guarantee that it will help to resolve the issue. And, you will lose all your boosters and lives that you have saved up!
If you have any other questions, please type below❄️🧣🏔️
Hi and Welcome to the King Community
Thank you for report it . This issues is being investigated in the meantime please give your feedback Here
