Candy Crush Saga

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All You Need to Know About All Stars 2026

Hey I just won the 1 st place in race, and I supposed to get 35 golden bars but it didn't happened.. Please give me my gold bars

Thank you @QueenB! I contacted support and they solved my issue... 🍀

Hi ivana86,

Congratulations on winning first place in the race 🎉 I’m sorry to hear you didn’t receive your 35 Gold Bars, that’s frustrating.

Could you please do the following:

Restart the game: Sometimes rewards are delayed, so restarting might refresh your balance.
Check your connection: Make sure your device is connected to the internet when you finish the race, as rewards might not sync otherwise.
If you still don’t see the Gold Bars, please contact Player Support:
- Open your game and go to the settings menu (gear icon).
- Tap the “?” for the Help Center.
- Select the topic of your issue.
- Scroll all the way down and select Contact Us, then explain the issue (be sure to mention the race and the 35 Gold Bars).

Let me know if there’s anything else we can assist you with!

Hi ivana86,

Congratulations on winning first place in the race 🎉 I’m sorry to hear you didn’t receive your 35 Gold Bars, that’s frustrating.

Could you please do the following:

Restart the game: Sometimes rewards are delayed, so restarting might refresh your balance.
Check your connection: Make sure your device is connected to the internet when you finish the race, as rewards might not sync otherwise.
If you still don’t see the Gold Bars, please contact Player Support:
- Open your game and go to the settings menu (gear icon).
- Tap the “?” for the Help Center.
- Select the topic of your issue.
- Scroll all the way down and select Contact Us, then explain the issue (be sure to mention the race and the 35 Gold Bars).

Let me know if there’s anything else we can assist you with!

Thank you @QueenB! I contacted support and they solved my issue... 🍀

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Shop not Loading 13/03 - (Edited by CM: Under Investigation)!
Unable to purchase
Booster wheel not working - Edited by CM: Fixed on version 1.323 Update your game!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Recent Crashes 2/21/26 - (Edited by CM: Reported to the Studio)!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…