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New daily treat machine stuck/freezes the game
Answers
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Hi,
I'm stuck on the "Delight Machine" page and can't do anything. Has anyone else experienced this issue?
Thanks,
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Hi and Welcome to the King
Thank you for report it , Can you please take a screenshot ?
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Hi and Welcome to the King Community
Thank you for report it . Can you please take a screenshot ? In the meantime please force close the Apps and Log in again
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Why is the Daily treat machine frozen after pushing start today so can’t play
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A screenshot may not help much in this case. I attached the screen recording here to give you a clearer picture.
Someone having the same issue asked me for help but I couldn't solve the problem.
She has a similar problem on 3 mobile devices since yesterday. When I login her Facebook account on my desktop PC, the daily treat machine caused the game to hang and I had to close the browser. Logging-out and re-login doesn't help. Clearing the cache and restart the phone doesn't help either.
There is no issue at all when I login with my Facebook account. So, it's not the device problem.
The game hangs on desktop PC:
The game closed by itself on mobile devices:
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Yesterday my Daily Treat Machine when opened showed 17+ hours to the next DTM. As my DTM rolls over at 11.00pm (my time) and I was asleep, I cannot understand how when I opened it at 6.00am the next morning, it gave the message I had already collected ????
Then today when I opened the DTM, it has reverted back to the below first screenshot ? Then when I attempt to open it, it freezes (second screenshot).
After numerous attempts, I had no alternative but to abort the game. When I returned the DTM was telling me I had collected for the day @kiara_wael
It is probably a waste of time reporting this as nothing will be done, but an explanation would be appreciated. Honestly @kiara_wael the game is becoming farcical with the Games Studio blundering from mistake to mistake and glitch to glitch.
No wonder @Scooterpie has stopped playing.
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Hi Peter🤗 Hope you are doing well!
My DTM started and was at day 31 on Monday and it was just like how you showed in your first screenshot (at day 30)!
It worked fine both yesterday and day before! Let me check how it goes today and get back to you.
I will report this issue to the CM and the Game Experts as well and let's see what they say🤔
Are you playing the Windows 10 App version or on Facebook browser?
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Do play the Windows 10 version for the new levels, but usually collect the DTM on my Facebook browser. Both are on my desktop PC.
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Thank you for the details, Peter 🤗
I usually collect the booster on my iPad or Windows 10 App (sometimes, on both). Last night, I tried on Facebook browser and same thing happened for me also. So, I opened the App on Windows 10, and it worked fine!
Tomorrow, can you please check on your Windows 10 App and see if you experience the same as me or the DTR freezes on that platform too?Thank you🙏🏼
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The DTM on Windows 10 now has me at 31 (second screenshot). I then tried my Desktop Facebook version and the DTM came up again, this time showing 33 (first screenshot). I was able to collect the same useless timed "treat" on both (third screenshot).
Please note, I have not missed a day collecting, so the DTM should not have reverted originally to 30.
Also at the same time this happened I again lost my Win Streak on Win 10. I have given up reporting this as nothing is ever done or no explanation ever given !!!
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