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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I brought a new iPhone and lost all my progress and rewards, how can I get them back
Hello @minx1516 Did you have your progress saved on a King Account or on Facebook? When you install the app on your new phone and play a level or two the game will prompt you to either save the game or if you have a King or Facebook account to then load that. If you have not followed these prompts, go into Settings in the game (the small pink cogwheel at the top of the map screen) . Open "my account" and when you see the screen shown below, choose the "already have a King account" option right at the bottom to log into your saved game. Note that boosters do not transfer between devices. Your gold balance and progress should load, but there will be no boosters.
Try using your Facebook profile
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The above two is only part of the samples!
Hi, WhWhen I watch a video, click on the X sometimes it opens a Web browser, but when I try to go back to the game it restart it! So each time I do lose the level. Can you help me? Many thanks
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Is there a game update available in the game and community?
after playing CC for a decade I am deleting my account too Honestly Honestly the levels are too hard unless you spend money There should be more incentive for loyalty
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…