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I brought a new iPhone and lost all my progress and rewards, how can I get them back
Hello @minx1516 Did you have your progress saved on a King Account or on Facebook? When you install the app on your new phone and play a level or two the game will prompt you to either save the game or if you have a King or Facebook account to then load that. If you have not followed these prompts, go into Settings in the game (the small pink cogwheel at the top of the map screen) . Open "my account" and when you see the screen shown below, choose the "already have a King account" option right at the bottom to log into your saved game. Note that boosters do not transfer between devices. Your gold balance and progress should load, but there will be no boosters.
Try using your Facebook profile
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…