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I want to leave Facebook and sign in with my King account to save my progression from Facebook
Hi luvsmickey, welcome to the Community 😊
If you’d like to transfer your game progress from Facebook to a King account, follow these steps:
Open Candy Crush Saga on your device. Tap the Settings (gear icon) at the bottom-left of your screen. Click on "My Profile." Select "Sign up with email" and create your King account by entering your email, password, and name. Tap "Create My Account."
Log out of Facebook in the game’s profile menu. Close and restart the game. Log in using your newly created King account (select "Log in with email"). Your progress should transfer automatically.
If your progress doesn’t sync, don’t worry! You can contact King Player Support for manual help:
Let us know if you need further assistance. Hope this helps!
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
