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It's not registering the gold bars I'm using. It's just stuck there at zero.
Hi @Aries2020 and @werewulvz,
Thanks for reporting this 😊
The team has been aware of this issue, and a fix was released recently. Your progress in the Rewards Lounge should now be updating correctly.
Could you please check your game and let us know if you're still experiencing the issue?
If the problem persists, please let us know so we can investigate further!
Thanks for your patience🍬
I also have the same problem. I've already spent a hundred or so gold bars, but it's just stuck to 0.
Hi Aries2020,
Thanks for reaching out 😊
The Rewards Lounge is currently being tested, so some players may experience issues like the one you described. We really appreciate your feedback, and we’ll make sure to pass it along to the team!
To help us investigate further, could you please share your Game ID? You can find it by following the steps here: 🔗 How to find your Game ID
Once you have your Game ID, just reply here with it, and we’ll make sure your feedback is shared with the right team.
Thank you!
Hi and Welcome to the King Community
Thank you for the feedback. In the meantime Please reach out to our Player Support Team in order to report it!
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