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Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and Welcome to the King Community
Thank you for the feedback. In the meantime Please reach out to our Player Support Team in order to report it!
Hi Aries2020,
Thanks for reaching out 😊
The Rewards Lounge is currently being tested, so some players may experience issues like the one you described. We really appreciate your feedback, and we’ll make sure to pass it along to the team!
To help us investigate further, could you please share your Game ID? You can find it by following the steps here:
🔗 How to find your Game ID
Once you have your Game ID, just reply here with it, and we’ll make sure your feedback is shared with the right team.
Thank you!