Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Why wouldn't the game let me use gold bars to add moves?

I was on level 961, the game finished and I kept trying to click the gold bars to add moves, instead it just wouldn't use them. It just bounced like I tapped them but never registered I was using them. It so frustrating I lost a 74 streak due to this issue.

Accepted answers

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https://community.king.com/en/candy-crush-saga/discussion/486319/why-wouldnt-the-game-let-me-use-gold-bars-to-add-moves

Hey there! I'm sorry to hear you were unable to use your Gold Bars when you needed them the most. For this kind of issue, it's best to reach out to our player support team. Please check how to do so below:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Thanks in advance and have a great day!

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Accepted answers

All comments

https://community.king.com/en/candy-crush-saga/discussion/486319/why-wouldnt-the-game-let-me-use-gold-bars-to-add-moves

Hey there! I'm sorry to hear you were unable to use your Gold Bars when you needed them the most. For this kind of issue, it's best to reach out to our player support team. Please check how to do so below:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Thanks in advance and have a great day!

My progress
I was up in the 3000 levels I lost all of my progress
Free move facility
The advertisement facility for extra move to complete the unclear lavel is off on May game account Please restart if it's possible
Progress
Lost all of my progress
Which level almost made you quit Candy Crush?
Be honest, which level stressed you the most, and how long did it take you to pass it? I’m curious to see if I’m the only one that suffered
level 8960
Hvor kan jeg vinde 8960

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…