Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
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Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Newly Released Levels! Share your feedback on the latest episode 18 516 - 18 560

QueenB

New levels are here! More fun, more challenges, and more reasons to play. Time to jump in and level up!

Levels 18 516 - 18 560

How did you find these levels? Were they sweet and easy, or did they give you a sugar rush challenge? Let us know below!

Note! Please stay on topic and only comment feedback regarding these levels.

Any issues with levels, comment in the Support area, any other level feedback, please start a new discussion.

What's happening in Candy Community? 🍬

💖 Valentine's Cake Quest – Join Yeti’s Sweet Adventure 💖🍰 - More info HERE

Welcome! 👋

Comments

julierow

Unfortunately I must say I’m not enjoying this game as much as I used to as now that I have progressed through the levels I’m finding them too hard. They invariably need me to purchase boosters which means I’m struggling to save up any coins. I play the game to relax and it’s not the fun experience as it was in the earlier levels 😥

Nobody1

@collegeamoco I'm not sure what you're saying - are you saying that you do not have the Star Tournament? I have been playing in it since Wednesday with no trouble.

collegeamoco

https://community.king.com/en/candy-crush-saga/discussion/486662/newly-released-levels-share-your-feedback-on-the-latest-episode-18-516-18-560

I finished all the levels. They're pretty much the same, mostly super hard that you have to have boosters or extra moves for. The problem now is, what's happened to the Star Tournament? I'm out of new levels and it's Friday. Nothing new till Wednesday??

Peter_Tornaros

https://community.king.com/en/candy-crush-saga/discussion/comment/3269670#Comment_3269670

@QueenB Screenshot of reply from Player Support. Advice is irrelevant, as all top level players are fully conversant with update procedures.

Also the goodwill gesture of timed boosters is a joke. I am not addicted and won't be playing for 2 hours straight. Even if I did, most times, I would run out of levels.

And what does this statement mean ?? Is it a snide remark aimed at me ????

When there is no loss of levels, it's a glitch.

@christinewupp The above backs up your excellent summary of what is happening with CCS. They are a public relations disaster !!!

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/3269637#Comment_3269637

Hi Peter,

I’m really sorry to hear that you’ve lost your Win Streak again 😞

I completely understand how frustrating this must be. I agree that the best way would be to reach out to Player Support directly as they have much more resources and are able to follow up on this.

To contact Player Support, follow these steps:
Open the game from the device that you're having this issue with.
Go to Settings (gear icon).
Tap the "?" (Help Center) and look for any topic related to Win Streak issues.
Scroll all the way down and select the "Contact Us" to submit your request.

Once you get the auto reply, you should be able to include screenshots as well.

I really appreciate you taking the time to report this, and once you have received the email from support, let me know what the Ticket# is, and I will follow up and make sure it gets looked at 🙂

Peter_Tornaros

@QueenB I have lost my Win Streak again. The theft of my property continues. Seeing I can't get an answer here, who do I contact to report this theft by the Games Studio ??

3 days ago -

Today -

Comments

julierow

Nobody1

@collegeamoco I'm not sure what you're saying - are you saying that you do not have the Star Tournament? I have been playing in it since Wednesday with no trouble.

collegeamoco

https://community.king.com/en/candy-crush-saga/discussion/486662/newly-released-levels-share-your-feedback-on-the-latest-episode-18-516-18-560

Peter_Tornaros

https://community.king.com/en/candy-crush-saga/discussion/comment/3269670#Comment_3269670

@QueenB Screenshot of reply from Player Support. Advice is irrelevant, as all top level players are fully conversant with update procedures.

Also the goodwill gesture of timed boosters is a joke. I am not addicted and won't be playing for 2 hours straight. Even if I did, most times, I would run out of levels.

And what does this statement mean ?? Is it a snide remark aimed at me ????

When there is no loss of levels, it's a glitch.

@christinewupp The above backs up your excellent summary of what is happening with CCS. They are a public relations disaster !!!

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/3269637#Comment_3269637

Hi Peter,

I’m really sorry to hear that you’ve lost your Win Streak again 😞

I completely understand how frustrating this must be. I agree that the best way would be to reach out to Player Support directly as they have much more resources and are able to follow up on this.

Once you get the auto reply, you should be able to include screenshots as well.

I really appreciate you taking the time to report this, and once you have received the email from support, let me know what the Ticket# is, and I will follow up and make sure it gets looked at 🙂

Peter_Tornaros

@QueenB I have lost my Win Streak again. The theft of my property continues. Seeing I can't get an answer here, who do I contact to report this theft by the Games Studio ??

3 days ago -

Today -

Recent Announcements

🛒 Let's start shopping on Black Friday!
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
It's Time to Wish Happy Birthday🎂to the CCS Players with Birthdays in November🎉
🎉🎂Please join me in wishing the following players who were born in November a very Happy Birthday🥳: @headnurd73 @Maddy1996 @flapintinha25 @Peeps🐤 @cidacorreia @Peter_Tornaros @Megums @jrojas10 @galaxyangel @NegaSilveira @lynze13 @teenybee @johamilton @CrumD @Amoonmoon @king3244 @Taylor_Renee @Emmacdavid @Kerrie @Mr Lobato…
🎶 Wake Up, Rehearse, Perform – Music Season Is Here 🥳
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…

Quick Links

🏠 Home

🐟 The Crush & Tell Fish episode is here, and you don’t want to miss this one!
Yes! The episode we’ve all been waiting for has finally dropped! 💥 The most talked-about feature in Candy Crush gets its spotlight in the latest Crush & Tell, where our very own Alena, Senior Product Director dives deep into the messy truth, the big decisions, and the surprising player feedback that helped shape the Fish…
🎶 Wake Up, Rehearse, Perform – Music Season Is Here 🥳
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…
Looking Back: What’s Felt Better in Candy Lately? 🧐
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…

Active Discussions

⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
🛒 Let's start shopping on Black Friday!
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
Inventory/Boosters Lost - (Edited by CM: Under investigation)!
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Invisible awards
This is happening a lot. Anyone else?
Weekly Contest
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.