Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Bonjour
Pourquoi l'envoie de vie ne fonctionne pas depuis des mois
Bonne journée
Sign in or create an account to join the fun.
Thanks for getting back to us BipbipMoi and hope you had a great weekend 🙂
Since the issue happens only on your account but works when using a friend's account on the same device, this could be linked to your game profile rather than the device itself.
To make sure your game is fully updated, here’s how to manually update the game on Android:
If you’ve already updated the game this way, you could also try clearing the game cache (don’t worry, this won’t delete your progress):
Let me know if this helps or if the issue continues. I appreciate your patience, and we’ll keep looking into it!
@QueenB
Bonjour @QueenBet @kiara Wael
J'ai fait tout ce que vous écrivez.Je suis sur Android.
Des fois cela fonctionne, 1 fois par semaine et pas tout le temps
Pourriez vous me dire comment faire une mise à jour je le fais mais il y a peu être une autre façon de faire.
Et ce n'est pas mon téléphone portable car si je joue avec les identifiants d'un ami cela fonctionne
Merci vraiment de votre aide
Hi @BipbipMoi Are you still around? Please could you answer the questions of the community manager who has now offered to help you with your problem.
Hi BipbipMoi,
I’m really sorry you’ve been dealing with this issue for so long, I know how frustrating it must be 😞
We’ve reported this again to the team, but in the meantime, could you please share a few more details to help us investigate further?
What device are you playing on? (Model and operating system)What version of the game are you using? (You can check this in the app store)Have you tried reinstalling the game? (Please note: reinstalling may remove any saved boosters, so only do this if you're comfortable with it.)
Your answers will help us understand the issue better and pass along more details to the team. Thanks again for your patience 🙏
Now that you are back @QueenB is there anything you can do to help @BipbipMoi ? This player has been posting repeatedly about this issue: The friends list does not allow them to send or receive lives. Player Support have not helped nor have any of the trouble shooting measures that we would normally recommend. Is there anything that can be done to fix this issue?
Hi and Welcome to the King Community
Thank you for the feedback and Sorry to hear about this , Let's try a few things to fix that:
Pourquoi la fonction vie ne fonctionne pas
Je ne peux pas envoyer de vie ni en recevoir
Merci de m'aider svp
Marre des bugs, je n'arrive toujours pas à envoyer et recevoir des vies
Cela fait plusieurs mois
@christinewupp cela ne fonctionne pas malgré le même interface que vous 😭😭😭😭😭🙏
Au secours 😭
Bonsoir, avant je n'avais pas cette interface et depuis quelques jours je l'ai mais cela ne fonctionne toujours pas 😭
Hello @BipbipMoi Sending lives is not at all related to payment in Candy Crush.
Which method do you use to send lives? King have moved our friends list from the top, next to the profile, to the bottom of the map screen. Your friends list should sit between Events and Shop at the bottom of the map screen. What happens when you click on "Friends" there?
This is the location of my friends list at the bottom of the map.
When I click on "friends" and see the options "list" and "add" at the top. I click on "list" and my friends list shows up. I click on one of my friends' name and their player cards shows up.
This below is one of my friends:
As you can see I have the option to request a life and send a life. Do you see something similar? I can do this once per login. This shows up after I have sent a life:
To do it again I must close the app and reload the game.
If your game is different please could you post a screenshot.
Depuis des mois l'envoie de vie est impossible
Au début du jeu je pouvais envoyer sans problème
Depuis un moment je ne peux plus
Beaucoup de joueurs payent et je voulais savoir si pour envoyer des vies il faut payer
Happy Birthday to all the CCS candy crushers who were born in January! @Arfatalmkhlafy30 @DaveOlamipo @mags94 @Molly9 @Nan_68 @Dawson1968 @Ericapereira @EnergizerBunny @DayMelloMelloMello @Kazza-3 @mamalagana4 @candymaster10 @crystalf308 @Palash_Sarma @whatlaralikes @Myalle @Daniele1982 @grace76 @conf3tti @Cas3975 @Faheem…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
https://youtu.be/Vp_HAynDqFs 🎬 We’re back with the season finale of Crush & Tell and this one’s a crunchy one! 💥 It’s all about the BLOCKERS! Those tricky tiles that get in the way and somehow keep us coming back for more. In this episode, we’re sitting down with John, Senior Product Manager, to go behind the scenes of…
Welcome to the Candy Crush Saga Episode Unlock Day🔓 New sweet levels are released every Wednesdays in Candy Crush Saga! How many levels are in Candy Crush Saga right now? Release date - January 14th Facebook, iOS, Android and Windows App: 21 245 levels Leave feedback on the new levels directly to our Level Designers HERE.
Welcome to the Candy Crush Community! Here you can find all hot and sweet topics, threads, and trends. What's the latest release and highest level in the game? Find all info HERE. Leave feedback on the new levels directly to our Level Designers HERE. 📖 Help on Levels! 15 Best tips & hints on how best to play and enjoy…
Will I be able to solve this without paying.
Hello, Candy Crush Lovers 🦑 It’s time for the next level Milestone Reward for Candy Crush Saga! Have you passed level 17 000 yet?!? Simply post a screenshot of your map 👇 to show you’ve played level 17 000. For instructions on how to take a screenshot, please visit here. And You will earn this exclusive badge, By Our Game…
Hello Candy Crushers - I know it may be hard to believe, but Candy Crush Saga has reached another milestone - Level 16,000!🏆 Time sure flies when you are having fun! So come join your friends and celebrate this latest milestone by posting a screenshot of your game map showing your avatar and that you have successfully…
Hello Candy Crushers🤗 Did you complete the highest Milestone of the Candy Crush Saga game?🎉 Would you like to show off your achievement to everybody out there? 🏅Here is the badge to recognize your accomplishments and to honor your dedication to the Candy Crush Saga game🏅 *badge made by @Sukanta_Biswas What do you need to…
Hello, Candy Crush Lovers ❤️ It’s time for the next level Milestone Reward for Candy Crush Saga! Have you passed level 14 000 yet?!? Simply post a screenshot of your map 👇 to show you’ve played level 14 000. For instructions on how to take a screenshot, please visit here. And You will earn this exclusive badge, By Our Game…
