Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Candy crush is installed but will not open.
I am using windows 10 on my computer.
Hi alb1 and Welcome to the community!
Sorry to hear that Candy Crush won’t open after installation. Here are a few things you can try to fix it:
Restart your device – Sometimes a simple restart can help.Check for updates – Make sure both your device software and Candy Crush app are updated to the latest version.Clear cache (Android only) – Go to Settings > Apps > Candy Crush > Storage > Clear Cache.Check storage space – If your device is low on storage, the game may not open properly.Reinstall the game – If the issue continues, uninstall and reinstall Candy Crush (but note that any unsaved boosters may be lost).
If none of these steps work, let us know what device you’re using, and we’ll do my best to help ☺️
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks