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I reached the 18000 purple candies but did not receive my final prize. Is there any way to collect those that I didn't receive?
Hello @pareshla🤗 A Warm Welcome to the King Community!
I am sorry to hear that you did not collect the final prize from All stars warm-up event!
By any chance, did you save any screenshots to show that you played the event and reached the final stage? If so, please save them as you might need to show to the King Player Support team, when you send the complaint about your missing prize.
Do you need assistance with sending your complaint to the King Support team?
Please reply back by typing below🍫🍬🍫
Hi and Welcome to our Community
Thank you for the feedback. If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
