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I received the message that I passed to the first round of qualifying but today it no longer shows that I am in the qualifying round. The purple stars appear in my game
If you don't see an All Stars countdown timer for the next round, similar to mine in the screenshot below, then you are no longer part of the tournament and I fear that there is nothing you can do at this point.
I need help please
I nees help please
Hello!
Iâm logged in to my account that Iâve been using since 2012.
Iâve had this problem for more than a week and Iâve already made some attempts to log out and log in again.
The date and time of my cell phone are correct (follows below image with the configuration).
I havenât been out of the country.
Thank you!
Hi @cin_abreu,
Could you please complete the following recommendations and let me know your confirmation in case you still have trouble with seeing the tournament:
Hello again @cin_abreuđââïž Thank you for replying back!
I will escalate the issue to our Game Experts' team. Please bear with usđ
Hello
Thank you for the feedback
There is no update available
Iâm on version 1.299.2
Follow print
Hello @cin_abreuđ€ A Warm Welcome to the King Community!
I am sorry to hear about the issue you are experiencing with the All Stars Tournament in your game!
Did you check the App Store and make sure that there are no available updates? Can you tell me which version of the App do you have right now?
It still hasn't worked. Yesterday I already passed several stages. I also received the email saying that I was in the qualifiers. I have already restarted my cell phone. My device is an iPhone 16
Hi @cin_abreu đ
Thanks for reaching out!
From your screenshots, it looks like you did qualify for the first elimination round of All Stars, congratulations đđ
Sometimes, there may be a short delay before the next stage becomes fully visible. We recommend:
Playing a couple of levels as this usually helps refresh the event and trigger the next steps. Checking the Events tab and looking for the All Stars tile to track your progress.
If the issue still persists after playing a few levels, feel free to come back and let us know. Weâre here to help!
Good luck in the tournament and you're doing amazing âïž
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JĂĄ tem 2 corridas de episĂłdios que nĂŁo recebo os bĂŽnus por terminar em 1o lugar.
As i can read here and also on other platforms, ads like Temu, Zeekr ,..even a Grey screen pops up every now and than âŠare horrible. Players from Candy Crush are complaining already for months about this issue. Why doesn't Candy Crush solves this problem.., or stops with this ads..They make you click on the ads..for TemuâŠ
VoilĂ moi je trouve que pour les fĂȘtes normalement le jeu devait donner plus d'Ă©vĂ©nements plus de cadeaux pour les joueurs mais j'ai rien vu plus je me suis arrĂȘtĂ© un peu de jouer ça m'a pas manquĂ© tout ça parce que je trouve que le jeu devient vraiment ennuyeux mais c'est ça je trouve ça trop nul c'est toujours la mĂȘmeâŠ
sempre joguei e sempre aparecia os vĂdeos de propaganda! Troquei de telefone e nĂŁo aparece mais! PorĂ©m estĂĄ ficando chato de jogar pq a propaganda ajuda muito! Pq nĂŁo estĂĄ aparecendo? Estou no nĂvel 9470 e usuĂĄrio Ă© 1022716237
II try to reach out to Player Support Team through the game but I only get the same automated reply over and over no matter what subject i choose. and there is no "chat with us' but a "contact us"
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donât, here's a quick explanation: đ Video ads are not a permanent feature in the game. Like other special features, they can come and go. TheyâreâŠ
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isnât updating Episode Race counter isnât advancing Game progress resets to level 19,686 after closing and reopening the game Sync issuesâŠ
