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I received the message that I passed to the first round of qualifying but today it no longer shows that I am in the qualifying round. The purple stars appear in my game
If you don't see an All Stars countdown timer for the next round, similar to mine in the screenshot below, then you are no longer part of the tournament and I fear that there is nothing you can do at this point.
I need help please
I nees help please
Hello!
Iām logged in to my account that Iāve been using since 2012.
Iāve had this problem for more than a week and Iāve already made some attempts to log out and log in again.
The date and time of my cell phone are correct (follows below image with the configuration).
I havenāt been out of the country.
Thank you!
Hi @cin_abreu,
Could you please complete the following recommendations and let me know your confirmation in case you still have trouble with seeing the tournament:
Hello again @cin_abreušāāļø Thank you for replying back!
I will escalate the issue to our Game Experts' team. Please bear with usš
Hello
Thank you for the feedback
There is no update available
Iām on version 1.299.2
Follow print
Hello @cin_abreuš¤ A Warm Welcome to the King Community!
I am sorry to hear about the issue you are experiencing with the All Stars Tournament in your game!
Did you check the App Store and make sure that there are no available updates? Can you tell me which version of the App do you have right now?
It still hasn't worked. Yesterday I already passed several stages. I also received the email saying that I was in the qualifiers. I have already restarted my cell phone. My device is an iPhone 16
Hi @cin_abreu š
Thanks for reaching out!
From your screenshots, it looks like you did qualify for the first elimination round of All Stars, congratulations šš
Sometimes, there may be a short delay before the next stage becomes fully visible. We recommend:
Playing a couple of levels as this usually helps refresh the event and trigger the next steps. Checking the Events tab and looking for the All Stars tile to track your progress.
If the issue still persists after playing a few levels, feel free to come back and let us know. Weāre here to help!
Good luck in the tournament and you're doing amazing āļø
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cela fait trĆØs trĆØs longtemps que je suis sur cette partie que je nāarrive pas Ć passer, vous māavez dĆ©jĆ donnĆ© des vies illimitĆ©es, enfin pdt 1 h, mais Ƨa ne māaide pas du tout, il faudrait pleins de combos pour achever les derniers carreaux qui restent
Bonjour, le niveau 20878 est infranchissable pour moi , plus aucun bonus disponible, l editeur veut il me faire partir ?
i cannot collect chocolate box and why there is not any ad to play & its only showās connection issue
estava a jogar no meu telemĆ³vel e jĆ” tinha mais de 12000 nĆveis e agora sĆ³ tenho pouco mais de 7000 nĆveis jĆ” tentei recuperar a minha conta e nĆ£o me foi possĆvel, o que posso fazer. O meu ID de usario Ć© 2218016752. Podem me ajudar nesta situaĆ§Ć£o
The game was not working what is the problem
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
