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Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
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Game won't load

doris9999

The "King" screen is displayed then nothing.

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doris9999

I'll have to think about maxilla fireforx. I hadn't thought about losing log in info which would be a big pain. I'm not totally convinced a different browser will solve the problem since someone posted about having the issue with Chrome.

Sukanta_Biswas

msr24 said:

I am having the same problem and I am playing on Chrome. I get to the page that says "loading" and then a picture of a dog looking back comes with the message that I have encountered an error. The same page for two days now.
you can use moxilla firefox too, for old pc / laptop its good and easy to use

Sukanta_Biswas

hi @doris9999 if your pc is so old, that not comfortable for new version browser, so you can accept that @Elsa said. mozilla firefox is good for old pc

. and its safe

msr24

I am having the same problem and I am playing on Chrome. I get to the page that says "loading" and then a picture of a dog looking back comes with the message that I have encountered an error. The same page for two days now.

sszucs

I'm very confused why suddenly it won't work on IE. I can't speak for Doris9999, but without access through IE, I'm unable to retrieve my login info. since everything was saved through IE.

doris9999

Elsa, 2 reasons. I have an old pc running win 7 & Chrome has issues with it & I'm not sure about Firefox. With an older PC, it can be "dangerous" to change major software components. I love to play but I also use my PC for important stuff.

doris9999

Sukanta, Till have the problem. I, too, am running IE 11. I play online at King.com

Creative_Elsa

Hi @sszucs and @doris9999, why are you playing the game through IE? That is not the best browser to use. Please try Firefox or Chrome to see if that resolves your problem.

doris9999

Sukanta, Till have the problem. I, too, am running IE 11. I play online at King.com

sszucs

Sukanta - The problem still is occurring. I'm running IE 11 on my laptop which is I've been using to play the King games for the past 8 years. Any help would be appreciated. Thank you.

Sukanta_Biswas

hi @sszucs @doris9999 @mands2376 @Princess57 welcome all to the king community. Hopefully your problem is resolved. If any of you have a problem, please repeat. i do not think here same platform for all. most better, make a new post personally. @doris9999 w10 pc have two platforms, app & web. So, tell you specific

sszucs

I'm experiencing the same issue. It seems like this started on or about March 12. Hopefully when they resolve the issue with Facebook it will clear up this issue.

doris9999

Same here. I'm on 1745. I hope someone has a solutions.

mands2376

Won't open the king since I'm playing it always, I'm now in level 2442

doris9999

Cezdiamond

Hi everyone!
What device are you playing on?

Thanks :-)

doris9999

Glad I'm not the only one--misery loves company!

Princess57

Same here. I keep getting sent back to the main page.

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Princess57

Same here. I keep getting sent back to the main page.

doris9999

Glad I'm not the only one--misery loves company!

Cezdiamond

Hi everyone!
What device are you playing on?

Thanks :-)

doris9999

mands2376

Won't open the king since I'm playing it always, I'm now in level 2442

doris9999

Same here. I'm on 1745. I hope someone has a solutions.

sszucs

I'm experiencing the same issue. It seems like this started on or about March 12. Hopefully when they resolve the issue with Facebook it will clear up this issue.

Sukanta_Biswas

sszucs

Sukanta - The problem still is occurring. I'm running IE 11 on my laptop which is I've been using to play the King games for the past 8 years. Any help would be appreciated. Thank you.

doris9999

Sukanta, Till have the problem. I, too, am running IE 11. I play online at King.com

Creative_Elsa

Hi @sszucs and @doris9999, why are you playing the game through IE? That is not the best browser to use. Please try Firefox or Chrome to see if that resolves your problem.

doris9999

Sukanta, Till have the problem. I, too, am running IE 11. I play online at King.com

doris9999

sszucs

I'm very confused why suddenly it won't work on IE. I can't speak for Doris9999, but without access through IE, I'm unable to retrieve my login info. since everything was saved through IE.

msr24

Sukanta_Biswas

hi @doris9999 if your pc is so old, that not comfortable for new version browser, so you can accept that @Elsa said. mozilla firefox is good for old pc

. and its safe

Sukanta_Biswas

msr24 said:

I am having the same problem and I am playing on Chrome. I get to the page that says "loading" and then a picture of a dog looking back comes with the message that I have encountered an error. The same page for two days now.
you can use moxilla firefox too, for old pc / laptop its good and easy to use

doris9999

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🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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