Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Level 7871 is dropping chocolate instead of candy

I am on level 7871 and the game is dropping chocolate instead of candy, you can match them like candy but don't know what they are and aren't clearing if you match next to them. I think it's just a bug but I have resintalled the game and can't get rid of it. Making the level impossible to pass! Help!

Accepted answers

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QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/3320655#Comment_3320655

https://community.king.com/en/candy-crush-saga/discussion/comment/3320705#Comment_3320705

Thanks for flagging the issue with Level 7871 and it has been reported to the Studio for investigation.

In the meantime, turning on hints might help guide your moves while we wait for a fix.

We’ll keep you updated as soon as we hear more. Thanks for your patience 😊

JessPym

https://community.king.com/en/candy-crush-saga/discussion/comment/3320655#Comment_3320655

Thankyou for your help! I will give it a try and see how I get on! Fingers crossed I can pass with the hints x

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3320569#Comment_3320569

https://community.king.com/en/candy-crush-saga/discussion/comment/3320567#Comment_3320567

Yes, I agree this is a graphics glitch. I've just played to reach this level in my game and it's doing exactly the same @QueenB please could you report this level and get it fixed ASAP:

These milk chocolate squares do indeed replace candies and behave like candies, not like chocolate. The game hints are suggesting that I make matches with them, which works perfectly, so it could just be a graphics glitch. It's not stopped me from passing the level but needs to be fixed. There is no way of knowing which colour candy the chocolate is supposed to be, so we are playing this level blindly while it's broken like this. @JessPym for the time being I would suggest you turn hints on. It does show you when you can create a striped candy with the "chocolate" candy. However I agree that this glitch makes the level pretty much impossible to play and to pass. I had the super colour bomb and win streak boosters to help me, so I was lucky. On any retries I cannot play this level.

JessPym

Thankyou! Screenshot attached!

QueenB

https://community.king.com/en/candy-crush-saga/discussion/496659/level-7871-is-dropping-chocolate-instead-of-candy

Hi @JessPym 👋

Thanks for reaching out and reporting this! That does sound a bit odd 🤔
To help us take a closer look, could you please share a screenshot of the level when the issue happens?

This way, we can better understand what’s going on and pass it along for further checking if needed.

Looking forward to your reply!

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New here? Sign in or create an account to join the fun.

Accepted answers

All comments

QueenB

https://community.king.com/en/candy-crush-saga/discussion/496659/level-7871-is-dropping-chocolate-instead-of-candy

Hi @JessPym 👋

Thanks for reaching out and reporting this! That does sound a bit odd 🤔
To help us take a closer look, could you please share a screenshot of the level when the issue happens?

This way, we can better understand what’s going on and pass it along for further checking if needed.

Looking forward to your reply!

JessPym

Thankyou! Screenshot attached!

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3320569#Comment_3320569

https://community.king.com/en/candy-crush-saga/discussion/comment/3320567#Comment_3320567

Yes, I agree this is a graphics glitch. I've just played to reach this level in my game and it's doing exactly the same @QueenB please could you report this level and get it fixed ASAP:

JessPym

https://community.king.com/en/candy-crush-saga/discussion/comment/3320655#Comment_3320655

Thankyou for your help! I will give it a try and see how I get on! Fingers crossed I can pass with the hints x

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/3320655#Comment_3320655

https://community.king.com/en/candy-crush-saga/discussion/comment/3320705#Comment_3320705

Thanks for flagging the issue with Level 7871 and it has been reported to the Studio for investigation.

In the meantime, turning on hints might help guide your moves while we wait for a fix.

We’ll keep you updated as soon as we hear more. Thanks for your patience 😊

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Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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