Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Why couldn't I use my 300 gold piece ?
I am glad to hear that it worked after reinstalling.
Regarding the lives, please note that whilst it is possible to store lives on your mobile device for offline usage, we cannot guarantee that they can be kept indefinitely. Lives can get lost through an update of the game , through the restart of your device or in this case reinstalling, which clears a certain amount of memory and as they are saved locally causes the loss.
One more thing , why don't I have lives from friends ?
Hello , thanks for your responsive reply , but I've uninstalled the app and re-installed it and it fanally worked for me 😊
Hi @IngyRaafat, I am sorry to hear that you were unable to use your Gold Bars.
Can you please let me know what has prevented it? Have you received any errors?
New here? Sign in or create an account to join the fun.
Hoe do.I claim.for 5000 milestones
"Dear King Support,I am writing to report that several key features have disappeared from my game shortly after I made an in-game purchase.Specifically: The option to watch ads for extra moves or lives is no longer available. The 'Teams' (Fantastic 5) tab has completely disappeared, leaving me with only the 'Friends' and…
للما العاب كاند
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Is anyone else having problems with the new quests for the season pass? I have used UFOs to get through levels but these are not showing on my quests. Am finding the game so hard after level 17,000 and now it is virtually impossible to win any rewards!
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…