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Why couldn't I use my 300 gold piece ?
I am glad to hear that it worked after reinstalling.
Regarding the lives, please note that whilst it is possible to store lives on your mobile device for offline usage, we cannot guarantee that they can be kept indefinitely. Lives can get lost through an update of the game , through the restart of your device or in this case reinstalling, which clears a certain amount of memory and as they are saved locally causes the loss.
One more thing , why don't I have lives from friends ?
Hello , thanks for your responsive reply , but I've uninstalled the app and re-installed it and it fanally worked for me 😊
Hi @IngyRaafat, I am sorry to hear that you were unable to use your Gold Bars.
Can you please let me know what has prevented it? Have you received any errors?
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…