Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything thatโs not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I cant seem to get back to my past progress I do not really want to play the old levels again.
Hi GrammaDot and welcome to the Community! ๐ค
I understand how inconvenient it is to lose your progress especially when you do not want to replay the levels you've already passed. ๐
Please reach out to our Player Support Team, as they're more equipped to help you with this, you can also check this article on how to do so:
Hope this helped! Have a sweet day! โญ๏ธ
If you have previously played by connecting to Facebook, reconnect the same Facebook account. Or if you registered with an email, log in with that email and password.
Hey there! I hope you're doing well.
I understand you're having some trouble recovering your old progress. For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you:
Our team's available 24/7. Thanks in advance and have a great day! ๐
New here? Sign in or create an account to join the fun.
Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donโt, here's a quick explanation: ๐ Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyโreโฆ
