How do I change my e-mail on candy crush?

_Elsa_ · March 2019

I am going to tag @Cezdiamond who is the community manager. Maybe she can offer more help.

Zealander · March 2019

Thanks i want to see how it goes

mercerik · March 2019

@Windmel05

Was your old e-mail a GMAIL Account? If it is there should be a way to disable or delete it. You can always change your e-mail address with Pay Pal. You just have to go there and replace your old e-mail with the new one on your Profile.

Windmel05 · March 2019

No it was Yahoo. On PayPal end everything is right. Its candy crush that's still showing the old accout info with no option to change or delete. Thanks again for the help

mercerik · March 2019

@Windmel05

You are welcome! I used to have a Yahoo Account. I've had it since 1996 but I deleted it when they were hacked in 2014. Let me see what I can do.

mercerik · March 2019

@Windmel05

I have 2 LINKS that you need to go to, to make sure your that your UNUSED ACCOUNT is totally CLOSED. The first one is https://help.yahoo.com/kb/account#

The second one is https://help.yahoo.com/kb/account/close-yahoo-account-sln2044.html?impressions=true

Make sure you save your IMPORTANT FILES before you PROCEED. Please let me know if you need more help!

Herborg · May 2021

Hello,

I am having these issues too.

And have searched and googled to find a solution.

Everything is updated and correct but whenever I make a purchase on Candy crush my purchase confirmation is sent to husbands email.

I can not find it where to change this.

I am logged in through Facebook.

Freddy_ · May 2021

@Herborg Hi and welcome, You would probably need to ask the support of who you make payment through. King only accepts 3rd party payments. So your confirmation will be who you make your payment through. i.e. Paypal, apple store, google play, microsoft store.

Thank you

How do I change my e-mail on candy crush?

Answers

Categories