Scam? 150 Gold Bars??

https://community.king.com/en/candy-crush-saga/discussion/comment/3328704#Comment_3328704

I with you on the address why? King does have my email address and I have been contacted by them with that but home address. Oh well

https://community.king.com/en/candy-crush-saga/discussion/comment/3328686#Comment_3328686

Thanks for replying @QueenB. I'm sorry but I'm still not convinced about providing address. This is my opinion sorry. Also one request if at all in future, if you and your studio/team have decided to do something like study/recruitment please make an announcement so that players are well aware of. I believe we can avoid confusion in future.

https://community.king.com/en/candy-crush-saga/discussion/comment/3328575#Comment_3328575

Thanks for the great follow-up question!

I checked with the team and here’s why the form asks for personal info like email upfront:
The tool we’re using to run this study requires an email in order to invite players to take part in the next step (the video call). Without that info, we wouldn’t be able to contact anyone who is selected.

Also, not everyone is available at the right time for an interview, so we need a larger group to choose from to make sure we can reach the number of players we need for the study.

That said, this isn’t something we do often, it’s just how this particular study was set up.

Hope that helps clear things up, and we really appreciate you asking 😊

https://community.king.com/en/candy-crush-saga/discussion/comment/3328618#Comment_3328618

We are relieved as well. I hope you are picked to get the gold bars. Good luck.

teenybee

https://community.king.com/en/candy-crush-saga/discussion/comment/3328626#Comment_3328626

Nor would I. If it’s legit as @QueenB assures us, I’m relieved for @Imrich but also astonished at King. In this era of scams and phishing which we are constantly being warned about, the fact that they would look for that kind of personal information in a popup is alarming. And what do they mean by ‘recruitment’? Recruitment for what? Don’t they realise how ‘phishy’ that seems, even if it isn’t.

https://community.king.com/en/candy-crush-saga/discussion/comment/3328574#Comment_3328574

That's my issue they never asked for my address or mobile phone. The rewards were delivered in game within 24 hours. Why would they need the address but queen has spoken with the studio and they say it's real. It looks like king will pick who gets the 150 gold not everyone will get those. IIt really bothered me that king asked for the address and phone. As I said they do zoom calls not phone calls. Personally I would not have filled this out. Plus you have to be picked to get the gold bars.

https://community.king.com/en/candy-crush-saga/discussion/comment/3328569#Comment_3328569

Thank you very much for your cooperation. I am relieved.

https://community.king.com/en/candy-crush-saga/discussion/comment/3328569#Comment_3328569

Hello @QueenB good day to you. May I ask a follow up question. You mentioned those who filled the form are not guaranteed of 150 gold bars. Only those selected player may win those gold bars. So why not after picking for recruitment and making interview by zoom call ask for personal details. If 1000 players fills out form out of which say 10 are getting selected. Why you need those 990 players address. Why before why not after selecting.

Jumpery

https://community.king.com/en/candy-crush-saga/discussion/comment/3328569#Comment_3328569

If it's just a video call, why does King need to know anyones address?
That seems unnecessarily data grabby.
Unless the 150 gold bars are delivered to me by mail, there really is no need.

https://community.king.com/en/candy-crush-saga/discussion/comment/3328569#Comment_3328569

Thank you for the update! That really clears things up 😊

Looks like we all just needed that extra bit of confirmation—and I’m glad the team is taking the feedback seriously. The message definitely caused a lot of confusion, so I really appreciate you checking into it.

Big respect to @Imrich too for staying patient through all this! 🙌

Thanks to everyone who spoke up and helped look out for one another. That’s what makes this community great 💛

Hi everyone 😃

I’ve checked with the team, and I can confirm it’s legit – it’s part of a research study. However, not everyone who fills out the survey will receive 150 Gold Bars. To get the reward, you must be selected and also complete the video call.

The personal questions are only for recruitment purposes, to help the team run the study fairly and stay in touch if you're picked. It’s not for marketing or advertising (this was stated on the survey)!

We understand the message could’ve been clearer, so thank you for raising it and we’re passing your feedback on to the team 😉

Let me know if you have any other questions and thank you all for keeping the community Sweet 🤩

https://community.king.com/en/candy-crush-saga/discussion/comment/3328561#Comment_3328561

Thanks for the clarification, Zeus! 😊
I really appreciate how you, Christine, and Cookiemae have handled this with calm and care. It's true—Cookiemae and Christine’s past experience with real surveys has helped a lot of us see the red flags more clearly now.

You're also right—this discussion first came up on May 14 through Ctrillizan, and things might've been clearer if it had been addressed sooner. Hopefully now that QueenB manager is looking into it, we’ll finally get a solid answer for everyone’s peace of mind.

In the meantime, I think it’s great how the community came together to flag this and protect each other. 💛

https://community.king.com/en/candy-crush-saga/discussion/comment/3328556#Comment_3328556

Hello. I'm a new player who have been playing this game for 5 months. I personally never attended any survey. But cookiemae had attended 5 survey so is Christine that one time which was some years ago. In a post made by ctrillizan asking whether is this real or not. Cookiemae replied saying she had done those and they never ask anything personal. But when imrich mentioned about providing mobile number and adress was red flag. Cookiemae is one of the experienced top players so is Christine. Based on cookiemae statement they never ask personal details I just mentioned it to rich. It was all her not me. Credits to Christine and cookiemae.

Ctrillizan posted about this first time on May 14th. Same day carol 38 tagged queenb asking to confirm. After 5/6 days later imrich posted the same. We could've avoided the confusion if some action was taken in those 5 days😟.

https://community.king.com/en/candy-crush-saga/discussion/comment/3328459#Comment_3328459

Hi everyone, just summarizing where we are to help everyone stay informed and cautious:

This pop-up survey appeared in-game for Imrich and offered 150 gold bars + a video call.
It asked for name, email, mobile number, address, and time zone.
So far, Imrich has not received the promised code or reward, and there's been no follow-up.
Multiple members (including Cookiemae, Christine, Zeus) have confirmed that King has never asked for this type of info.
QueenB has acknowledged this and said she will investigate.

⚠️ Until an official statement is made, PLEASE do not share your personal info in any surveys, even if they appear in-game. Real King surveys only ask for player IDs and give rewards directly in the game.

Stay safe!

Imrich, thank you for sharing your experience. You're not alone—this confused a lot of us. Hopefully @QueenB can get to the bottom of it. Don’t blame yourself, anyone could have believed it since it came from the game.

We'll see.

I haven't received any new emails or text messages yet.

I don't speak English, use Google translator .

The pop-up window appeared after turning on the official version of Candy Crush Saga from the Google store. I had no idea it was a scam.

Survey started by King. Com asks you to fill out a questionnaire for the purpose of a reward of 150 gold bars. Then someone will connect with you via video call. I don't speak English, and yet I filled it out, idiot

https://community.king.com/en/candy-crush-saga/discussion/comment/3328169#Comment_3328169

No king never asked me for my address or phone number. . I don't know why they would it's not like they are going to mail me something. They are not going to call me either. King already has my email address. All rewards except the Amazon gift card were sent in game. King will do zoom calls but they don't even need your address or phone number for that since it's done with my pc.

I'm sorry @Imrich but I have done many surveys from king. The never asked for my address or email address. They have never asked for my phone number either. I'm afraid this is not from king. I have done at least 5 surveys a year with rewards and never have been asked those questions. So sorry even if your device is clear of malware or virus now they have your address phone and email.

https://community.king.com/en/candy-crush-saga/discussion/comment/3328195#Comment_3328195

It will be 100% fraud, confirmation sms did not come, no message in email. I am expecting maybe a fraud in the field of loans or finances.They have my name, address, mobile number, email. I have never had any window pop up on my mobile before. This pops up when I turn on Candy crush saga on android. Antivirus did not find anything

https://community.king.com/en/candy-crush-saga/discussion/comment/3328186#Comment_3328186

😟 I don't know what to say. Not only here or in any survey please be careful when you are being asked for personal information. Let's wait and see what manager has to say.

There was a message in the survey that they needed a mobile number to verify the code, and no message came.

Comments

https://community.king.com/en/candy-crush-saga/discussion/comment/3328704#Comment_3328704

I with you on the address why? King does have my email address and I have been contacted by them with that but home address. Oh well

https://community.king.com/en/candy-crush-saga/discussion/comment/3328686#Comment_3328686

https://community.king.com/en/candy-crush-saga/discussion/comment/3328575#Comment_3328575

Thanks for the great follow-up question!

Also, not everyone is available at the right time for an interview, so we need a larger group to choose from to make sure we can reach the number of players we need for the study.

That said, this isn’t something we do often, it’s just how this particular study was set up.

Hope that helps clear things up, and we really appreciate you asking 😊

https://community.king.com/en/candy-crush-saga/discussion/comment/3328618#Comment_3328618

We are relieved as well. I hope you are picked to get the gold bars. Good luck.

teenybee

https://community.king.com/en/candy-crush-saga/discussion/comment/3328626#Comment_3328626

https://community.king.com/en/candy-crush-saga/discussion/comment/3328574#Comment_3328574

https://community.king.com/en/candy-crush-saga/discussion/comment/3328569#Comment_3328569

Thank you very much for your cooperation. I am relieved.

https://community.king.com/en/candy-crush-saga/discussion/comment/3328569#Comment_3328569

Jumpery

https://community.king.com/en/candy-crush-saga/discussion/comment/3328569#Comment_3328569

If it's just a video call, why does King need to know anyones address?
That seems unnecessarily data grabby.
Unless the 150 gold bars are delivered to me by mail, there really is no need.

https://community.king.com/en/candy-crush-saga/discussion/comment/3328569#Comment_3328569

Thank you for the update! That really clears things up 😊

Big respect to @Imrich too for staying patient through all this! 🙌

Thanks to everyone who spoke up and helped look out for one another. That’s what makes this community great 💛

Hi everyone 😃

We understand the message could’ve been clearer, so thank you for raising it and we’re passing your feedback on to the team 😉

Let me know if you have any other questions and thank you all for keeping the community Sweet 🤩

https://community.king.com/en/candy-crush-saga/discussion/comment/3328561#Comment_3328561

In the meantime, I think it’s great how the community came together to flag this and protect each other. 💛

https://community.king.com/en/candy-crush-saga/discussion/comment/3328556#Comment_3328556

https://community.king.com/en/candy-crush-saga/discussion/comment/3328459#Comment_3328459

Hi everyone, just summarizing where we are to help everyone stay informed and cautious:

This pop-up survey appeared in-game for Imrich and offered 150 gold bars + a video call.
It asked for name, email, mobile number, address, and time zone.
So far, Imrich has not received the promised code or reward, and there's been no follow-up.
Multiple members (including Cookiemae, Christine, Zeus) have confirmed that King has never asked for this type of info.
QueenB has acknowledged this and said she will investigate.

Stay safe!

We'll see.

I haven't received any new emails or text messages yet.

I don't speak English, use Google translator .

The pop-up window appeared after turning on the official version of Candy Crush Saga from the Google store. I had no idea it was a scam.

https://community.king.com/en/candy-crush-saga/discussion/comment/3328169#Comment_3328169

https://community.king.com/en/candy-crush-saga/discussion/comment/3328195#Comment_3328195

https://community.king.com/en/candy-crush-saga/discussion/comment/3328186#Comment_3328186

😟 I don't know what to say. Not only here or in any survey please be careful when you are being asked for personal information. Let's wait and see what manager has to say.