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My candy crush saga keeps crashing. What do I do and how?
I cannot access the shop now for the past few days. I have tried clearing cache and logging on and off and closing and restarting my phone. It just keeps saying "Contacting"
Help!
I am still getting message candy crush stopping on my Samsung tablet
Hello @Boobaby1963 the same thing has happened to my game yesterday and today. My game must have crashed five times in a row yesterday and about three today.
In my case I found that just restarting my device cured the issue.
Are you by any chance using an old (ish) device, or a device that isn't using the most up to date operating system.
That is, my game only crashes on my old tablet that uses Android 5. It is fine on my Android 10 device and Windows 11 laptop.
Hey Boobaby1963!
Sorry to hear you're having trouble with Candy Crush Saga crashing! Let's try to get you back to your game as smoothly as possible.
Here are a few steps you can try:
If the game still crashes after trying these steps, could you please take a screenshot of any error messages you get and also let us know what device you are using? This info will help us understand the issue better!
Thanks for reaching out, and hang in there!
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Why can't I receive lives from My friend
Can you help me?
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
