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Why do I have to accept new terms and agreement every single day? Because of this, you took over 70 lives my friends sent me?????
This appears to be a known problem others have complained about, too.
Hey there! I hope you're doing well.
I'm sorry to hear you're having to constantly accept our ToS. This could have to do with a cache and cookies issue. Could you please tell me which device you use to play, and if you're logged in through Kingdom or Facebook?
As for the lives you've lost, please reach out to our player support team, as they can assist with that:
Our team's available 24/7. Thanks and have a great day!
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
