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I won the episode race today. I won 25 gild bars. I watched ad and gained 15 extra gold bars. But when i clicked claim button the status of my total gold bars got decreased. Can someone please check the history and correct this error for me
Hi my friend sorry to hear that
can you share your ticket number and I can pass it on to our team 💓
No I have not used them for extra move. I won the race and got 25 bars plus extra 15 for watching the ad. So my total should exceed 3000. It becomes 2119. Next day automatically it becomes 2116. You can't use 3 bars for anything. Something went wrong.
Hi. Do you remember using gold bars for extra moves while playing an episode race. Normally we pay gold for extra moves(sometimes ads). If your used gold bars for extra moves they deduct it.
Tried contacting support team. No luck. They misunderstood my request. I lost gold bars and want them back. Pls help
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support Team so they can take a look in your game.
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I just purchased a gift card and redeemed it and I cannot find my rewards.
How can I win money from this game
After playing for 13 years every day I really want to tell you what I don’t like…. When I earn a reward, for example 5 minutes a piñata, I really want to have it 5 minutes!!!! But the game begins to ask me lots of things, offers me all kinds of special offers and when at last I can start allready at least 40 seconds are…
Playing for 13 years every day I really want to tell you what I DON’T like…
when I logged in I got a pop-up saying I’d won boosters, this was followed by a pop-up saying I’d won 20 gold bars. I pressed claim for both but didn’t receive them. Anybody know what these were about?
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
