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How do I get my rewards back, please?
i am still not getting anywhere i still dont have the reward i earned i spent lot of money to play candy and i have been playing it for many years now i am disapointed that i cant get what i earned.
Hi PummyRaj 😊,
Thank you for getting back to me.
Yes, I am playing Candy Crush Saga. I am talking about the "Candy Royale" rewards. I am using a mobile.
I have already provided all the details I have numerous times and keep getting asked the same questions repeatedly 😥. Last week I played Candy Crush Saga and spent good amount of money. I passed around 40 levels at once, however I didn't receive my "Candy Royale" rewards. Each time I complete 8 levels it pushes me out I start again and same thing happened i must of been pushed out 4 times and I think I lost over 200 gold bars. Unfortunately i don't have pictures or screenshots. Please look into this and see what can be done. Thank you
morning, no i do not mean boosters i have been playing candy for many years i am on Level 9881 and i am disapointed that noone is doing anything about it
If you mean your boosters, it's important to note that they are tied to a device and do not carry over to other devices!
Hello @mia7108🤗 Welcome to the King Community!
Are you playing Candy Crush Saga? If so, which rewards are you talking about? And, which device are you using?
The more details you provide, the better assistance we can be!
To reply back, simply type below. If you have any screenshots to share, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍬🍫
Hi and Welcome to our Community
Thank you for the feedback. If you miss a reward from any other feature, please email this to our Player Support Team here and tell your Game ID there.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
