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I spent more than 2000 gold bars and reached level 10, but suddenly the event disappeared and I didn't get any of the event boosters. I tried to communicate with Help Center but all I got was repeated AI responses telling me to come here
Thank you @PummyRaj, again and again!
Let me find out @zeus77🤗
Off-topic: (PS: Thank you for the heads-up yesterday! "Hot Right now" thread is updated now😊)!
You need not wonder. I've had issues(still have) with my daily treat machine since March 9th, contacted several times via app, NEVER have they given me a ticket number. It's all the automated response mail we get with link to this community. 😭.
Hmm that above mentioned 48 hours and 72 hours to get response from an agent are just no longer there in this support via mail. 😔It's sad but truth.
Hi @Faisal7007070 🤗 Thank you for checking!
I wonder if Player Support team is not providing the ticket numbers anymore🤔 Let me report to our Community In-charge team and request for assistance!
Please bear with me🙏🏼
Thank you @PummyRaj. I really appreciate your help. There was no number
This is all I get "
Our Help Center is jam-packed with useful articles. Check it out: https://kingcare.zendesk.com/hc Didn't find what you were looking for? Drop by our Community. Your fellow players are more than happy to help! Visit https://community.king.com/en/
Hello @Faisal7007070🤗 Welcome back to the King Community!
I am sorry to hear that there is no progress in your complaint😕
When you received the first initial email (the automated one), you should have received a ticket/reference number (in the Subject line)!
Can you please provide that number for me? So that, I can pass it onto our Community In-charge team to look into the issue and assist you🍫🍬🍫
HI @PummyRaj, Today is Thursday and nothing happened. Can you please tell me what to do next>
I will mention that some events come and go without notice… Hopefully that is not what has happened to you!
I am sorry to hear that you did not receive rewards from the Rewards Lounge feature! Did you make sure to spend all those Gold bars before the timer runs out?
The automatic response you have received is the initial reply that everybody receives after sending a complaint and those are the general instructions, which you can ignore! It will take about 72 hours for a real agent to reach out to you! If they are busy, it could take even longer!
If you did not hear back after 48 hours from your initial complaint, please send a reminder email (by replying to that automated email) and inform the Support team that you are still waiting for their assistance.
If you did hear back from anybody even on Thursday, please reply back to this post and let me know!
Thank you for your patience and understanding🍫🍬🍫
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Hello, I just won a race. I had 55 gold bars. It should have went up to 95 gold bars but the extra 40 didn't register. How can that get fixed? Thank you.
Como receber anúncios nos meus jogos
Hi, I’m having an issue with the Episode Race. Every time I start a new race, it immediately shows that someone has already finished the race, which is impossible. It also seems to be the same players every time, and the same person wins instantly as soon as the race begins. I’ve played around ten rounds and the problem…
How to bring back my levels if fb isn't working
I play candy crush on facebook and on microsoft for PC. Facebook I am almost at level 3000. Microsoft will not for the life of me let me log in on the facebook button. It just stalls at a black screen and then says something about connection error. I have plenty of connection so that should not be the problem. Both of them…
Hi. I play since 7o'clock in the morning but my Evolution in Prize Party it's not updatet. I am on the first place since yesterday but even thought I colect orange candies my number it's the same.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
