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Hi,
I was playing on hard level
and I should have won, but the game still counted it as a loss. Please take a look at the screenshot.
The image showed that the dragon was sitting over the exit. The question was why this did not finish the level as a pass. The answers given were the best response: In such a case players should contact Player Support.
It looks like in your screenshot that you would need to spend 10 gold bars to continue playing
Hello there,
To receive assistance regarding this, please reach out to our Player Support team via game app or via https://soporto.king.com/
Have a nice day!
Hi and Welcome to the King Community
Thanks for reporting , In the meantime Please email Player Support Team so they can take a look in your game.
You can also email them from here:
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Each time I start a new Episode Race, it immediately shows that someone has already finished the race, which is impossible. And yes, it’s the same players EVERY SINGLE TIME. I’ve played nearly fourty rounds, and the same person wins instantly as soon as the race begins. This is completely unfair. I can’t compete normally,…
I had around 500 gold before i logged in with Apple then all the gold dissaperad. Pelase help
I can only access my game through my PC facebook account. My iphone & ipad, when I try to connect throught FB, only option is to link me in through a different facebook account that I had signed in for a group I am in & now the game will not forget this. I tried to send the link to myself to access it that way. And this is…
I am on level 18022, and just won an episode race, but wasn’t given my gold bars. It shows in my information that I won, but the 25 gold bars aren’t there.
I get a New celular Phone and i lost my progress in the candy crush app
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
