Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
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Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Como guardo mi progreso? Y si cambie de teléfono como mantengo mi nivel?
Hello YaaNeett you save your game by creating a game account.
To create a game account open your game and tap on the button that reads Save your progress/Retrieve your progress. Choose the 'Sign up with email' option. Next enter your email address, choose a password, and then save.
To maintain your level on a different device download the game app and then sign in with your email and password that you created to save your game. This time though choose the Log in with email option.
Be sure to save your progress to a King account with your email address!
Hello @YaaNeett🤗 Welcome to the King Community!
Were you able to figure out how to save your game progress? Or are you still in need help?
If you have any questions or need further assistance, please reply back by typing below🍫🍬🍫
Hello there and Welcome to Sweet King Community! @YaaNeett 👋😄
Don't worry! You try following all of these solve steps of how to get your level and progress back HERE / how to sync your progress on your new device HERE! (Click on Green Link HERE! ⬆️🔗) 😉
If you're moving onto a new device, you make sure to check out our tips HERE on how to do it successfully. 😉
If you have not saved the game, unfortunately, it won't be recorded on our servers which means we can't bring the lost top scores back to you. 😞
What we suggest is that you connect the game to either Facebook or Kingdom Account now, play a level, and make your way to us through HERE and we'll try to help you out the best we can. Please be sure to select "Problem with my game" and then "Game didn't save". 😉
Now you're all set and ready to go! And we hope it's solved for you! 👍😄
You can also finding more common issues HERE and FAQ:s in Help Center HERE! 😉
And please select your game area HERE first then you click on Support Area and finally you ask a question / problem about your game then you are waiting for their answer and help you faster and better as well. Thanks! 🤗
Have a nice and sweet day! 😊
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
