Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Como guardo mi progreso? Y si cambie de teléfono como mantengo mi nivel?
Hello YaaNeett you save your game by creating a game account.
To create a game account open your game and tap on the button that reads Save your progress/Retrieve your progress. Choose the 'Sign up with email' option. Next enter your email address, choose a password, and then save.
To maintain your level on a different device download the game app and then sign in with your email and password that you created to save your game. This time though choose the Log in with email option.
Be sure to save your progress to a King account with your email address!
Hello @YaaNeett🤗 Welcome to the King Community!
Were you able to figure out how to save your game progress? Or are you still in need help?
If you have any questions or need further assistance, please reply back by typing below🍫🍬🍫
Hello there and Welcome to Sweet King Community! @YaaNeett 👋😄
Don't worry! You try following all of these solve steps of how to get your level and progress back HERE / how to sync your progress on your new device HERE! (Click on Green Link HERE! ⬆️🔗) 😉
If you're moving onto a new device, you make sure to check out our tips HERE on how to do it successfully. 😉
If you have not saved the game, unfortunately, it won't be recorded on our servers which means we can't bring the lost top scores back to you. 😞
What we suggest is that you connect the game to either Facebook or Kingdom Account now, play a level, and make your way to us through HERE and we'll try to help you out the best we can. Please be sure to select "Problem with my game" and then "Game didn't save". 😉
Now you're all set and ready to go! And we hope it's solved for you! 👍😄
You can also finding more common issues HERE and FAQ:s in Help Center HERE! 😉
And please select your game area HERE first then you click on Support Area and finally you ask a question / problem about your game then you are waiting for their answer and help you faster and better as well. Thanks! 🤗
Have a nice and sweet day! 😊
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
