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Hello @14276844131 and Welcome to our Community!
I understand your concern about not having ads in your game, and would like to clarify its availability within the game.
The video advertisement feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to be available permanently, rather they are introduced periodically or seasonally. This design allows us to keep the game fresh and exciting by offering different experiences and rewards at various times.
Please follow the troubleshooting steps below first of all to make sure nothing is wrong with your game, then if the problem remains - please help us in reporting the ad.
Restart:
Updates:
Memory:
Connection:
You can either report the ad in the game, or here in the forum.
Reporting in the game, please follow this guide:
To report here in the forum, please include the following details
Player ID
And we'll look into the mentioned ad as soon as possible.
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone elseās games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have notā¦
