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When I stopped playing last night I had over 150 gold bars, when I opened the game today I only had 4, part of those were purchased. Any ideas how to get it back?
I did email and got a canned response about boosters not being saved. They were absolutely no help. Guess I will delete and not make the mistake of paying for this any longer
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support Team so they can take a look in your game.
You can also email them from here:
Hi @arakers a warm welcome to the King community.
Please contact customer support and let them know what happened. They are the only ones who can help you restore purchases.
You can contact our Player Support directly ⬇️
Contact Us
and here is how to find your player ID#:
Go to your in-game profile. There's a King logo above your avatar. Double-tap it and a number will appear (9-11 digits). This is your ID.
You can also visit the article in our📕Help Center here: How can I find my player ID?
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
