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my game does not change levels automatically i have manually click on next level. Also every time i open the app to start the game it goes back to level 429 but i am 1003
thank you so much for your help. I sent them request hopefully they will reply
Go to the settings menu in your app (cogwheel icon). There select 'Account & Help' > 'Help Center', in the Help Center select 'My Game Progress' and any of the topic there. Scroll down until you see 'Chat with Us'.
Alternatively, you can use this link:
You will receive an automated email at first. Reply to that email and explain your problem.
Hopefully Support will sort this out for you @lilit2026
Thank you. I did try that too. I have tried everything still same problem. How do i contact support?
Try replaying and winning level 429 again as the game didn't seem to record you passing it. If this doesn't help, you'll have to contact Support directly to get this resolved.
Hi and Welcome to the King Community
Thank you for reporting, This issues is being investigated for more Info Here
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it is impossible to pass 19096 without spending money. The rules keep changing to make the highest levels impossible. king stop being so greedy or lose all your players!
I pasted 18000 levels where my crown?
how to pass level 18332 and you guys stop the booster and the extra moves and my son ahead of me in the game and he still gets the extra move and boosters
Hi all, i haven't been getting any new levels in about 2 months. I am stuck on 20,525 with no new levels while my friend is almost at 20,800. I followed all of the tips in the FAQ. Is this normal? When can I expect new levels? Thanks.
Why is not showing the Candy Crush unwrapped for me? This is my ID 1541558145 and i am from brazil. Help pls
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…