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can’t pass level, when all boxes are clear it says there’s still more but there isn’t.
Thank you very much for all your valuable reports with the issue on this level!
This has been reported and it seems it is working for some of you already, please make sure that your game app is updated and if you continue to have issues with the level please let us know!
Hello again @mec08857🙋♀️
The level is missing 12 Frosting blockers! It is a glitch and please do not waste your gold or boosters to win the level!
Please wait for a day or two for the glitch to be fixed!
Hi, can you please make sure that you have the latest app update 1.309.1.1 . Otherwise if persists, please could you please Contact Support directly so that we can best further guide you.
iI am still having issues
my game is working again as well!!
The glitch has been fixed on my device, it appears it started working at noon EST. Hoping it gets fixed for all of you as well. I did lose a lot of boosters and coins, but it doesn't appear I'll get those back.
I have used all boosters and most gold bars before checking here to find out there is a big problem. Any updates?
based on youtube.com video in Dec2024. https://youtu.be/XAM3n3a1MKY (screen capture below).
and the current one on 15Aug2025. We can see that the color of the icing at top row is different. As mentioned by others in the same thread, the number of icing is less than 84. Already restart app and there is no new update. Please fix this level.
having the same issue. There has to be a glitch. I’ve tried multiple times to pass it. It continues to show more boxes to clear but does not open more boxes.
Yep, I'm stuck too. Thanks a lot Candy Crush. Wasted some of my timed boosters that I had won. :-(
thank you!!!!
not a clue! 🤪. But probably with buying extra moves!!! Good luck!
My problem is I need to clear between 72 and 84 icing. It looks like there are 84 there. But even if they are all cleared it only registers 72…. ☹️
Hello and Welcome to the King Community @mec08857 and @4215818568🤗
Issue with both levels has been reported to our Community In-charge team! Please wait till tomorrow for the King team to log into work and check the issue!
@4215818568,
The glitch in level # 17998 just started either today or yesterday! So, many of us did not have any issue winning the level before that😊
If you both have any other questions, please type below🍫🍬🍫
This level has been reported as faulty. We hope it can be repaired quickly.
Alot Of us are having issues with 17998 so I'm not sure how you got past that level
This level is impossible to pass. Needs to be fixed.
Having the same problem with this level not enough waffles!! What can I do
não consigo passar este nível, já gastei 30 barras de ouro e não consigo progredir, cumpri com todos os pedidos e os dragões não foram destravados
the new version did not fix the problem
as you can see in the video my level is broken, there are not enough candies on it to pass this level, you need 84 candies, but on my field there are only 72, what should I do?
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Kohls ads features are dead at the top. Cannot push ,receive reward x, as it doesn't acknowledge click. Been happening for months. lost hundreds of gold bars and plays plus specials….wrote to customer service they ignored emails. Can't be the only one kohls doesn't work on. Newer Samsung phone and also happened on my…
I need more lives
Why does I can not have extra move after watch ADs now ?
I had already reached beyond 16000 level.but now Iam not getting to that level.What should I do to regain to that level?
I’ve completed level 18740 twice and still can’t progress to next levrl
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
