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Hi dear players,
We're seeing many comments from you all about issues with level 17998 and 18184. We're currently investigating this and will get back to you once we have more information.
Thank you for your patience!
Good News everyone 🙌
Thanks to all your feedback and reports, level 17 998 should be fixed so if you could all restart the game and give the level another try, it should work 😃
Please let us know how it goes and if we need to go back to the team and ask them to keep investigate 😉
Hi and Welcome to the King Community
Thank you for the feedback. This issues has been reported to the game Team Here
Also interested to know this.
Não consigo entrar no nível da logo erro e só estou a perder vidas 😕 alguém na mesma?
Something is wrong with this level.
It fails you immediately with an oops
It was fixed alright, for one week. Now it's been broken again. But it was fixed between last Friday and today.
When finally fixed how are you going to compensate those who lost boosters and/or gold?
I also lost some streaks
When finally fixed how are you going to compensate those who lost boosters and/or gold? I also lost some streaks
@FluffyDinosaur, we might have a new issues with level 17998. There are lots of new comments in both this Support section and the Discussion section, such as this one.
when I played the level 7944 I found an endless loop
how to solve this
I played this level since yesterday and everything was ok. Suddenly I have the same issue.
This hasn't been fixed and persists after doing all those steps
It won't even allow me to make a single move on 17,998. As soon as the game opens I am given the attached screen(s). Please fix it.
Hi, when is a fix going to be implemented for this? It's been nearly a week now.
I don't think it's been fixed… When the level starts it immediately is saying "level failed" without even making any moves.
This level has been fixed. I suggest you close the app and reload the game. If the problem persists, check for an update and restart your device.
Thank you for the feedback. This issues has been reported to the Game Team
Hi, the level is already fixed with no notification? But im losing the episode race and had lost gold that im supposed to get ( im already far behind from the others but lost because stuck in this level )
I supposed we get compensation
Indeed, the problem is fixed. Thank you!
However, it's a shame to lose a winning streak due to a bug like this....
How to pass levels 17998???
This issues has been reported to the game team here
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
