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Lost my 10 colour bombs

I had 10 colour bombs however, due to the ongoing bug with level 17,998, I was trying everything to get it to work. This eventually included uninstalling and reinstalling the app. Unfortunately, I didn't know that this would delete my 10 colour bombs from my account. So when, I logged back in to my account, level 17,998 STILL has the bug and I am unable to play it, and now I'm down 10 colour bombs.

When is this going to be fixed and how can I retrieve my colour bombs?

Thanks

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Comments

aidanburns

https://community.king.com/en/candy-crush-saga/discussion/comment/3386067#Comment_3386067

Hi, when I open level 17,998 it instantly tells me I have failed (before I have even been able to make a single move). Screenshots attached. The level begins, then the error appears immediately.

Screenshot_20250821_171250_Candy Crush Saga.jpg

Screenshot_20250821_171302_Candy Crush Saga.jpg

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/506504/lost-my-10-colour-bombs

Hello @aidanburns . I do not know of any bug on level 17,998. Please could you specify what the bug is and if possible show us a screenshot. As for the colour bombs, I am afraid there is no way to get boosters back after you uninstall the app.