Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Weekly Contest For Pet Rescue

I usually win the weekly contest but I never see my winnings. The same thing happened once again this past week for August 18th, 2025 and ending on the 24th for Pet Rescue. They proclaim you the winner on Mondays, but where are the winnings? Why participate or try to win if you don't get the prizes you have earned?

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christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3388444#Comment_3388444

Please go to the Pet Rescue forum for help from moderators there. We don't know this game here at Candy Crush Saga. Try here:

https://community.king.com/en/pet-rescue-saga/categories/support-prs

https://community.king.com/en/pet-rescue-saga/categories/discussions-prs

PDasBD

https://community.king.com/en/candy-crush-saga/discussion/506824/weekly-contest-for-pet-rescue

Hi 👋,
That sounds really frustrating. 🏆 If you are winning the Weekly Contest but not receiving your prizes, this is most likely a technical issue.

✅ Here are a few things you can try:

Make sure both your game and device are fully updated.
When results are shown on Mondays, ensure you have a stable internet connection.
If it keeps happening, report it directly through the game: Settings ⚙️ → Help → Support.

The support team can check your account and, if needed, resend the prizes you earned. 💡

I completely understand your frustration—contests lose their purpose if winners don’t get their rewards. Definitely worth reporting this to support.

crepe122

Sooooo, where is the answer?

ps. Where did that crepe icon come from and why is it different than the king 7869 icon that is shown during my games?

crepe122

Sooooo, where is the answer?

kiara_wael

Hi and Welcome to the King Community

This Candy Crush forum but not to worries will move to correct forum , Please visit Pet Rescue Saga Community Here

Welcome! 👋

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Accepted answers

All comments

kiara_wael

Hi and Welcome to the King Community

This Candy Crush forum but not to worries will move to correct forum , Please visit Pet Rescue Saga Community Here

crepe122

Sooooo, where is the answer?

crepe122

Sooooo, where is the answer?

ps. Where did that crepe icon come from and why is it different than the king 7869 icon that is shown during my games?

PDasBD

https://community.king.com/en/candy-crush-saga/discussion/506824/weekly-contest-for-pet-rescue

Hi 👋,
That sounds really frustrating. 🏆 If you are winning the Weekly Contest but not receiving your prizes, this is most likely a technical issue.

✅ Here are a few things you can try:

Make sure both your game and device are fully updated.
When results are shown on Mondays, ensure you have a stable internet connection.
If it keeps happening, report it directly through the game: Settings ⚙️ → Help → Support.

The support team can check your account and, if needed, resend the prizes you earned. 💡

I completely understand your frustration—contests lose their purpose if winners don’t get their rewards. Definitely worth reporting this to support.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3388444#Comment_3388444

Please go to the Pet Rescue forum for help from moderators there. We don't know this game here at Candy Crush Saga. Try here:

https://community.king.com/en/pet-rescue-saga/categories/support-prs

https://community.king.com/en/pet-rescue-saga/categories/discussions-prs

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
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